IT Specialist II
Hotstart is in the midst of exciting growth and modernization across our global operations, and technology plays a central role in that success. As part of our IT team in Spokane, Washington, you’ll help support the systems and people that keep our business moving forward. As an IT Specialist II, you’ll provide advanced support for technical issues, help maintain IT systems and infrastructure, and guide IT Specialist I team members in developing their skills.
Primary Responsibilities:
- Oversee and optimize support for office and production technology, ensuring reliability of PCs, printers, barcode scanners, handhelds, and machine-connected devices critical to manufacturing.
- Administer and secure user accounts, groups, and access policies within Active Directory and integrated business systems.
- Lead troubleshooting efforts for complex hardware, software, and network issues, providing guidance to junior team members and ensuring minimal downtime in both office and production environments.
- Own IT asset lifecycle management, including standards, tracking, compliance, and technology refresh planning.
- Develop and maintain documentation, knowledge bases, and training materials to elevate team effectiveness.
- Champion adoption of new tools and systems, mentoring colleagues and coordinating rollout plans.
- Participate in after-hours or on-call rotation to ensure 24/7 manufacturing support when needed.
Qualifications:
- A passion for technology and continuous improvement.
- Strong technical and troubleshooting skills, especially in:
- Windows OS and Active Directory
- Office 365 administration
- Networking fundamentals
- Administer and secure user accounts, groups, and access policies within Active Directory and integrated business systems.
- Excellent communication and teamwork.
- A team-first mindset—prioritizing collective success over individual pursuits.
- CompTIA A+ and Network+ certifications (required).
- Additional certifications (e.g., Security+, Microsoft, Cisco) are a plus.
- Prior IT/helpdesk experience required.
Reasonable accommodations available for disabled individuals to foster success in essential functions.
Hotstart Inc. is a world leading manufacturer of industrial thermal management systems. Established in 1942 and ISO 9001:2015 certified, we have grown to over 200 employees in a modern manufacturing facility. The company provides a 100% premium-free benefits package highlighted by medical, dental, vision and life insurance, 401(k) with contribution matching and profit sharing, and educational assistance. Email resume to careers@hotstart.com. Hotstart is a drug free, equal opportunity employer - M/F/Veteran/Disability.
| Employment Type | Full-Time |
|---|---|
| Pay Type | Hourly |
| Starting Pay | $28–$33 per hour |
| Date Posted | October 3, 2025 |
| Valid Through | October 17, 2025 |
| Location | Corporate & Manufacturing Headquarters 5723 E. Alki Ave., Spokane, WA 99212 USA |