Field Service Application Engineer

Looking for a new career opportunity? Want to work for a company that values your technical expertise, innovative thinking and desire to grow personally and professionally? Do you see yourself as a go-getter who’s willing to get your hands dirty working side by side with a team that is focused on achieving amazing things? HOTSTART is looking to add to our team a Mechanical/Electrical/Customer Service Oriented Guru to work out of our Merrillville IN location. This office focuses on supporting the Railroad industry so if you know trains, have experience in the industry or just liked them as a kid, we want to meet you!

HOTSTART is a supplier of engine heating systems for locomotives in service with Shortlines and Class 1 railroads. While our product is primarily used in the winter to reduce engine idling, supporting our customers is a year-round commitment. Come work for HOTSTART and your typical day could include:

  • Come in the office, grab your coffee and answer service phone calls from Mechanical crews needing technical support for their installed HOTSTART heating systems.
  • Skip the office, jump in your car and travel to regional rail yards to work one-on-one with crews to service and/or install HOTSTART engine heaters.
  • Partner with the sales team and host training sessions with our customers to educate them on heater operation best practices, field troubleshooting and preventative maintenance. Depending on the customer, you can do this either in the office, online as a webinar or onsite in a rail yard.
  • Join up with our other field service tech from Spokane and travel outside the Midwest to help our customers located all over the US and Canada. Have your passport ready to go!

Many of our customers are a couple of hours drive from the Chicago-land area so we need you to work from our office just over in Indiana. Not based near Chicago? We’re willing to talk about what relocation might look like. No technician is an island. You will be supported by the best railroad sales team in the industry right there in Indiana along with a stellar customer service team based in Spokane, WA. Not sure what an engine heater is or what it does for the rail industry? We’ll bring you to Spokane and provide extensive training on our rail products as well as our company culture. We are all about people. We care about each other, support each other and have fun working together. Let’s meet and see if you are the next member of team HOTSTART! The deep-dish pizza is on us!

HOTSTART Inc. is a world leading manufacturer of industrial engine preheating systems. Established in 1942 and ISO 9001:2015 certified, we have grown to over 180 employees in a modern manufacturing facility. The company provides a 100% owner-funded benefits package highlighted by medical, dental, vision and life insurance, 401(k) with contribution matching and profit sharing, and educational assistance. Email resume to, or mail to PO Box 11245 Spokane Valley WA 99211 ~ Drug-free/HOTSTART is an EO employer - M/F/Veteran/Disability.

Position Details
Date Posted August 28, 2018
Valid Through October 31, 2018
Employment Type Full Time
Location 8915 Broadway, Merrillville, IN 46410 USA